Shipping Policy
At Quinta Ranch Western Wear, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Shipping Locations
We currently ship orders within the United States.
Order Processing Time
Orders are processed within 1–3 business days.
Processing days are:
Monday – Friday
Orders are not processed on weekends or holidays.
Shipping Time
After your order has been processed and shipped, estimated delivery time is:
4–8 business days
Shipping days are:
Monday – Friday
Estimated Delivery Time
Total estimated delivery time is:
5–11 business days
This includes:
- Order processing time: 1–3 business days
- Shipping transit time: 4–8 business days
Order Cutoff Time
Our order cutoff time is:
5:00 PM EST, Monday – Friday
Orders placed after the cutoff time may begin processing on the next business day.
Shipping Cost
We offer free shipping on all orders within the United States.
There is no minimum order requirement for free shipping.
Shipping Carriers
We may use trusted shipping carriers such as:
- USPS
- UPS
- FedEx
- Other reliable delivery partners
The carrier used may vary depending on your location and the items ordered.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking information.
Please allow up to 48 hours for tracking details to update after your order has been shipped.
Delivery Issues
If your package is delayed, lost, or marked as delivered but not received, please contact us as soon as possible so we can assist you.
We recommend checking with your local carrier and confirming that your shipping address was entered correctly.
Incorrect Shipping Address
Customers are responsible for providing the correct shipping address at checkout.
If you entered an incorrect address, please contact us immediately. Once an order has shipped, we may not be able to change the delivery address.
Contact Information
Quinta Ranch Western Wear
701 S Stemmons Fwy, Suite 112
Lewisville, TX 75067
United States
Website: quintaranchwesternwears.com
Email: support@quintaranchwesternwears.com
Phone: (469) 968-5007
Customer Service Hours:
Monday – Friday: 9:00 AM – 6:00 PM EST
We aim to respond to all inquiries within 24–48 business hours.